Offshoring for Managed Service Providers (MSPs)

Home Offshoring for Managed Service Providers (MSPs)

Offshoring can be a game-changer for Managed Service Providers looking to scale, streamline costs, and expand service capabilities.

Dijital Team specialises in designing and building dedicated offshore teams in Sri Lanka, empowering MSPs to meet growing client demands without the cost and complexities of managing an in-house team.

“We needed a super-fast solution to solve our staffing challenges and Dijital Team made it quick and easy. Working with Dijital Team is seamless and they are always there to help support us.”

James Frost

JAFLAC Systems & Services

Dijital Team Member

A highly-skilled professional with the skills you need

100% dedicated to your business

Aligned to your working hours

Employee benefits with a focus on retention

Our Services

Recruitment, onboarding & induction

Ongoing HR services

Technical support

Office facilities & utilities

Professional development & continuing education

IT Infrastructure

Hardware & software to meet your specific requirements

Security monitored IT systems

Fully supported IT infrastructure

Rapid repair or replacement of equipment

Why MSPs Choose Dijital Team?

Cost Efficiency: Benefit from a 50% cost reduction compared to traditional offshore markets, including India and the Philippines.

Technical Expertise: Sri Lanka offers a rich talent pool of IT professionals with a strong customer focus and advanced technical skills not just Level 1 Service Desk skills.

Strong Aptitude: The Sri Lankan culture is proactive and their Get Sh!t Done aptitude ensure they care about your customers as much as you do.

End-to-End Service: We handle all aspects of team setup and management, from training and HR to payroll, allowing you to focus on growth.

Fast Setup: Start your offshore team in as little as four weeks, with tailored team structures to meet your specific requirements.

Start Building Your Team →

dijital-team-msp-why-choose-dijital-team

Cost Efficiency: Benefit from a 50% cost reduction compared to traditional offshore markets, including India and the Philippines.

Technical Expertise: Sri Lanka offers a rich talent pool of IT professionals with a strong customer focus and advanced technical skills not just Level 1 Service Desk skills.

Strong Aptitude: The Sri Lankan culture is proactive and their Get Sh!t Done aptitude ensure they care about your customers as much as you do.

End-to-End Service: We handle all aspects of team setup and management, from training and HR to payroll, allowing you to focus on growth.

Fast Setup: Start your offshore team in as little as four weeks, with tailored team structures to meet your specific requirements.

Helpdesk and Customer Support: Provide 24/7 support with dedicated professionals to enhance customer satisfaction and response times.

Level 2 Engineers: Solve complex problems faster and streamline IT infrastructure management with certified experts, ensuring reliable and efficient systems for clients.

Project Engineers: Increase your service offering with projects engineers that can architect and design solutions and provide escalation support.

M365 Specialists: Lean into the customer demand for broader M365 service offerings including SharePoint, Teams and Power Platform with a dedicated team.

Admin Services: Free your time to focus on the business rather than working in the business with admin staff that can look after finance or provide sales support to streamline operations.

Ready to Build Your Offshore Team?

Let Dijital Team design and build a team that aligns with your business goals, improving outcomes and profitability. Schedule a consultation with us today to start building your MSP’s offshore A-Team and discover the advantages of offshoring with Dijital Team.

Offshore Services for MSPs

Helpdesk and Customer Support: Provide 24/7 support with dedicated professionals to enhance customer satisfaction and response times.

Level 2 Engineers: Solve complex problems faster and streamline IT infrastructure management with certified experts, ensuring reliable and efficient systems for clients.

Project Engineers: Increase your service offering with project engineers that can architect and design solutions and provide escalation support.

M365 Specialists: Lean into the customer demand for broader M365 service offerings including SharePoint, Teams and Power Platform with a dedicated team.

Admin Services: Free your time to focus on the business rather than working in the business with admin staff that can look after finance or provide sales support to streamline operations.

Start Building Your Team →